Insurance Services

File a Claim

Contact your insurance company’s customer service or claims department directly.

UFCU Insurance Services is here to assist you. We are available to answer your questions. If you have questions before you file a claim, please call (800) 223-4197. When you're ready, please follow these steps to file a claim:

  • Contact the claims department for your carrier and report the damage.
  • Take pictures and/or video the damage.
  • Don’t throw anything away unless your adjuster advises you to do so.
  • Make temporary repairs to prevent more damage.

Allstate
Customer Service and Claims: (877) 597-0570

ASI
Customer Service: (866) 274-8765
Claims: (899) 966-6935
Flood Claims: (866) 511-0793

Assurant / American Bankers
Flood Claims: (800) 654-4895 or [email protected] 

Bristol West
Claims: (800) 274-7865

Chubb
Customer Service: (800) 248-2275
Claims: (800) 252-4670

Cypress
Claims: (877) 560-5224

Encompass
Customer Service: (877) 409-4799
Claims: (800) 588-7400

Foremost
Customer Service: (800) 237-2060
Auto Claims: (800) 274-7865
Non-Auto Claims: (800) 527-3907

Hallmark
Claims: (800) 486-4255

Hartford
Customer Service: (800) 624-5578
Claims: (800) 236-0398

Kemper
Customer Service: (800) 327-1500
Claims: (888) 252-2799

Lemonade
Claims: (844) 733-8666

Mercury
Claims: (877) 707-7987

MetLife
Claims: (800) 854-6011

National General
Claims: (800) 468-3466

Nationwide
Claims: (800) 421-3535

Progressive
Customer Service: (877) 776-2436
Claims: (800) 274-4499

Republic
Claims: (800) 344-2275

Safeco
Customer Service:(877) 566-6001
Claims: (800) 332-3226

Safepoint
Claims: (855) 252-4615

Texas Fair Plan
Claims: (800) 979-6440

Texas Windstorm Insurance Association
Claims: (800) 788-8247
Additional claim numbers:
English: (877) 281-1431
Spanish: (866) 443-3144

Travelers
Customer Service: (877) 872-8737
Claims: (800) 252-4633
Flood: (800) 356-6670

UPC
Claims: (888) 256-3378

Wellington
Claims: (800) 880-0474