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Phone (512) 467-8080 (800) 252-8311
FaxGeneral Fax: (512) 421-7450 Auto Loan Fax: (512) 421-7455
Hours Monday – Friday: 8 AM – 5:30 PM Saturday: 10 AM – 2 PM
Online Account questions: Use your Online Banking eMailBox Lobby appointments Other questions Feedback and suggestions
Our routing number is 314977405.
University Federal Credit Union PO Box 9350 Austin, TX 78766-9350
If you need a physical address to overnight payments, documents, etc., please use the following:
UFCU Plaza 8303 N MoPac Expy A105 Austin, TX 78759
Fraud and Lost or Stolen Card Notification Austin: (512) 467-8080 US Toll-free: (800) 252-8311 TTY: (512) 421-7477
Send your Visa credit card payment to: VISA PO BOX 9389 Austin, TX 78766-9389
Auto Lending Specialists(512) 498-CARS (2277) Fax: (512) 421-7455
UFCU Mortgage Services (800) 476-8409 (512) 997-HOME (4663) Fax: (512) 421-7455 Mortgage Payoff Fax: (512) 977-7886
Mortgage Midwest Loan Services 7 AM – 7 PM (866) 610-8328 (Select 1 for Borrower or Client Partner, then select 0 for a representative.) Spanish: (833) 635-0079
Due to high call volumes, it may take up to 48 hours to receive a call back. Thank you for your understanding.
UFCU Insurance Services®(800) 223-4197 (512) 421-8100
Hours Monday – Friday: 8:30 AM – 5:30 PM Saturday: 10 AM – 2 PM
Retirement Planning Center (512) 997-2367
Commercial Lending (512) 421-7310
Collections (512) 498-2275 (800) 768-2195